Melnor is committed to ensuring digital accessibility for all users, including people with disabilities. We are continually working to improve the user experience for everyone and to apply relevant accessibility standards across our website. Our goal is to provide a website that is usable, accessible, and inclusive, regardless of ability or the technology used to access it.
Accessibility Standards
Melnor’s website is designed to conform to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. These guidelines outline best practices for making web content more accessible to individuals with a wide range of disabilities, including those affecting vision, hearing, mobility, and cognition.
Accessibility is considered throughout the design, development, and content-management processes for this site.
Ongoing Accessibility Efforts
Accessibility is an ongoing effort at Melnor. Our approach includes:
- Manual accessibility testing of key pages and templates
- Testing with assistive technologies, including screen readers and keyboard navigation
- Regular review of new and updated content for accessibility issues
- Collaboration with accessibility professionals to support long-term compliance
As our website evolves, we continue to assess and improve accessibility to address new content, features, and technologies.
Feedback & Accessibility Support
If you experience any difficulty accessing content on this website or encounter an accessibility barrier, we want to hear from you. We encourage you to report accessibility issues using our Accessibility Feedback Form, which allows us to better understand and respond to your concerns.
Go to the Accessibility Feedback Form
When submitting feedback, please include:
- The page URL where the issue occurred
- A brief description of the problem
- The assistive technology or browser used (if applicable)
We aim to respond to accessibility feedback within 5 business days and work toward a timely resolution.
Alternative Access
If you are unable to access any content or functionality on this website, Melnor will make reasonable efforts to provide the information or service in an alternative, accessible format upon request.
Additional Contact Options
If you are unable to use the feedback form, you may also contact us using one of the following methods:
- accessibility@melnor.com
- Phone
- 540-722-5600
- Toll-Free
- 877-283-0697
- Mailing Address
- Melnor Inc., 109 Tyson Drive, Winchester, VA 22603
Continuous Improvement
Melnor is committed to maintaining and improving accessibility over time. This accessibility statement is reviewed periodically and updated as our accessibility practices, testing methods, and website content evolve.